Compliance Management Saas Platform

Business Problem

The client engaged another development company from Chicago to customize and develop their product, and this process lasted for two years. However, the client faced several challenges preventing them from successfully launching the platform. These challenges included:

Dealing with the time and cost associated with customizing and developing the platform.
Finding a capable partner who could create, manage, and provide ongoing support for the platform, catering to the slightly different needs of various end clients.
Struggling with the lengthy learning curve of the development process and desiring a partner with expertise in financial services.
Being dissatisfied with the service level provided by the company responsible for developing the product.

Business Benefits

Our solution gave the client a significant advantage by enabling them to launch their platform in less than three months.
The accelerated timeline yielded speed to market and significant cost savings. Transitioning product development to our offshore center enabled cost-effective resource utilization and comprehensive support via a single point of contact.
The platform provided built-in analytics and reporting capabilities, enabling clients to gain insights, track compliance performance, and generate comprehensive reports.
The client was able to seamlessly scale the platform from a few users to thousands of users currently supported on the platform
The platform enabled real-time collaboration and streamlined workflows, facilitating efficient compliance processes and reducing manual effort.
The platform provided robust security measures, including data encryption, regular backups, and compliance with industry standards, ensuring sensitive information is protected.
Our expertise in facilitating platform scalability and disciplined release management led the client to acknowledge us as a trusted and capable partner.
Our successful partnership fulfilled immediate needs and laid a solid foundation for their platform's long-term growth and development.

Solution Overview

ConvergeSol helped the client build a SaaS-based Compliance Management platform on top of Relativity, one of the most extensive E-Discovery software solutions used by top legal entities. The platform enables the Chief Compliance Officer (CCO) and external legal advisors to efficiently manage all essential compliance-related activities, ensuring regulatory adherence and reducing operational risks. Our team managed the complete development lifecycle, including requirements gathering, design, coding, deployment, support, and enhancements.

With a disciplined approach to release and platform management, we successfully upgraded the system from Relativity v7.4 → v9.1 → v9.4 → vRelativityOne, ensuring smooth transitions without disrupting existing client operations. The platform also integrates multiple broker feeds, automates trade requests, and provides secure document management, improving efficiency and strengthening compliance controls.