Customer Relationship Management Solution

Business Problem

The client had an idea to develop a CRM software.
The goal was to build an application capable of handling heavy business and sales workloads.
The CRM software’s core functions include tracking leads, managing sales processes, and monitoring services rendered to customers.

Business Benefits

The client was able to go live with all customers in less than 3 months.
The client saved significant costs on product development and maintenance by moving to our offshore development center.
They now receive comprehensive support through a single point of contact.
The client found a reliable partner for easy platform scalability.
Our solution ensured release management discipline in an SLA-centric environment.

Solution Overview

Our Specialized knowledge in developing software allowed us to quickly assemble a team of 2 developers who started working for the client and started understanding the workflow of the product. We fixed all the critical above-mentioned functionality by developing software which deals with the interactions between a company, its sales forces, its marketing team, and its customers. Eventually, we delivered a very satisfactory result for our client in terms of Functional and Coding perspective.