- Bhanu Pratap
- June 09, 2020
In order to better understand the path to embark on establishing reporting framework, aka future state, for any organization; it is prudent to assess its current capabilities, aka current state. One of the ways is to use a framework that puts an organization’s process maturity against its technological capabilities.
Process maturity indicates when business processes of an organization are at a point that they need minimal changes to achieve acceptable yields. Process maturity is an indication of how close an organization is to developing its processes to be complete and capable of continuous improvements necessary based on external and internal factors affecting the business.
Technology is the enabler of an organization’s business processes and when used in the right fashion can create a competitive advantage for organizations. When we look at these two dimensions, process maturity vs. technology capability, we can objectively assess an organization and its probability of success.